Will I be charged sales tax on my purchases?
We do not charge tax on its item at this time. This is subject to change.
Can I send my order as a gift with a personalized message?
We offer gift wrapping with personalized messages. Simply add a note at checkout or send us an e-mail with your order details to firstname.lastname@example.org
Do you accept returns or exchanges?
Please refer to our 'Returns & Refunds'
Care and Repair and Storage
How do I care for my products?
Leashes: Spot clean or hand wash using mild soap and cold water. Lay flat or hang to dry.
Lanyards: It is recommended that you do not place your lanyard(s) directly into your pocket, purse or bag. We encourage you to place it in a protective baggy to prolong its lifespan. Our staff is experienced in all aspects of jewelry care; if you have any concerns with your product (e.g. a jump ring has come loose), please send us an e-mail at email@example.com for specific instructions.